Okay so I've been having this problem for a few weeks now and I've basically tried everything (that I could think of) and I'm having no luck what so ever.
This is the error that I get when loading shockwave applications. This one was for a specific site, with different shockwave applications the missing 'Xtra' files error could vary. Sometimes I dont get the first error, and left with only the second one.
Yes i've made sure I've had the recent version of shockwave, and then I also tried uninstalling and reinstalling the latest FULL version aswell, manually made sure I had all Xtra files and nothing!
When i'm on the guest account user for my laptop, it works fine. However if I use my normal account (the administrator account) nothing works.
If anyone has any idea on how to fix this, or has any questions, feel free to post. Thanks.