Tech Support Forum - View Single Post - [SOLVED] Computer not recognising USB device

artemisia · 05-01-2008, 10:25 AM

I have a Xerox Phaser 6110 printer which is working fine on my laptop. When I plug the USB device into the desktop (windows xp) I get a message the USB device is not recognised (regardless of where I plug it in). Xerox troubleshooter just tells me to switch off and connect it properly but this isn't the problem. It happened before with this computer and my son fixed it by visiting this forum but don't know what he did and he's away! Anyone had similar problem?

05-01-2008, 10:25 AM	#1 (permalink)
artemisia Registered User Join Date: May 2008 Posts: 3 OS: xp	[SOLVED] Computer not recognising USB device I have a Xerox Phaser 6110 printer which is working fine on my laptop. When I plug the USB device into the desktop (windows xp) I get a message the USB device is not recognised (regardless of where I plug it in). Xerox troubleshooter just tells me to switch off and connect it properly but this isn't the problem. It happened before with this computer and my son fixed it by visiting this forum but don't know what he did and he's away! Anyone had similar problem?