Tech Support Forum - View Single Post - Internet Service Offers Security Service I Don't Want

**Cellus** · 04-29-2008, 11:33 PM

There shouldn't be any need to have "special software" installed to run standard high-speed internet.

I highly recommend you contact them and ask them straight out. If they do not level with you with a simple Yes or No, ask to speak to their supervisor. No really. If they for some reason say one thing and it ends up being another, you can always file a complaint, which can and will be supported by your recorded conversation (phoning technical support for major ISPs commonly state "your conversation may be monitored for quality assurance purposes", which can and is used in supporting complaints).

Personally if I had a choice between Norton and McAfee, I'd choose Norton any day.

04-29-2008, 11:33 PM	#2 (permalink)
Cellus Moderator Networking Team Join Date: Aug 2006 Location: Canada Posts: 2,567 OS: Windows Vista Business SP1, Windows XP Professional SP3 My System	Re: Internet Service Offers Security Service I Don't Want There shouldn't be any need to have "special software" installed to run standard high-speed internet. I highly recommend you contact them and ask them straight out. If they do not level with you with a simple Yes or No, ask to speak to their supervisor. No really. If they for some reason say one thing and it ends up being another, you can always file a complaint, which can and will be supported by your recorded conversation (phoning technical support for major ISPs commonly state "your conversation may be monitored for quality assurance purposes", which can and is used in supporting complaints). Personally if I had a choice between Norton and McAfee, I'd choose Norton any day. __________________ TSF Networking Team HijackThis 5 Step Process Donate!