Tech Support Forum - View Single Post - Microsoft Expression Web

lbevil · 04-29-2008, 01:58 PM

Well, I decided to go ahead and install the retail upgrade version of Expression Web. When I started the install, I was advised to uninstall the Trial version first. So, I backed out and tried to uninstall the trial version, using the Add/Remove command in the Control Panel. It would not uninstall. So, I decided to delete the files in the Expression Web folders and re-try the installation program. But, I keep getting an Error 1402. It cannot open a specific key in the Registry. So, I used a Registry Cleaner and tried again. It still can't get by that registry key not being able to unlock or open. I have tried everything I can to locate any program residue but haven't hit on it yet. I am now unable to install either the trial version or the retail version. Any suggestions?

04-29-2008, 01:58 PM	#11 (permalink)
lbevil Registered User Join Date: Jul 2006 Posts: 47 OS: xp	Re: Microsoft Expression Web - Trial Version Well, I decided to go ahead and install the retail upgrade version of Expression Web. When I started the install, I was advised to uninstall the Trial version first. So, I backed out and tried to uninstall the trial version, using the Add/Remove command in the Control Panel. It would not uninstall. So, I decided to delete the files in the Expression Web folders and re-try the installation program. But, I keep getting an Error 1402. It cannot open a specific key in the Registry. So, I used a Registry Cleaner and tried again. It still can't get by that registry key not being able to unlock or open. I have tried everything I can to locate any program residue but haven't hit on it yet. I am now unable to install either the trial version or the retail version. Any suggestions? Last edited by lbevil; 04-29-2008 at 01:59 PM.