Tech Support Forum - View Single Post - [SOLVED] IP address works but not domain name

Cheechat · 04-26-2008, 01:20 PM

Thanks, Jamey, for helping me. I pinged myself and I got almost exactly what you got - the only difference was that my TTL's were all 50's.

I don't know how to see if the DNS numbers are correct. I went to My Account Manager but it doesn't tell me what the DNS numbers are. It says that the DNS should be DNS1.NAMESECURE.COM and DNS2.NAMESECURE.COM. No numbers.

I have googled this problem and I see that it takes time for a new site to be accessible by www.domain name. I don't think it should take THIS long, but I sent Namesecure a support request and w'll see what they say. I've been with them for years but, if I remember correctly, they were bought out by some other company and the support quality and time response plummeted. I've often considered leaving them but I'm just a little family website that doesn't demand much expertise. Now I'd like to wordpress blog and that might get busier. : )

04-26-2008, 01:20 PM	#4 (permalink)
Cheechat Registered User Join Date: Feb 2007 Posts: 106 OS: XP Home My System	Re: IP address works but not domain name Thanks, Jamey, for helping me. I pinged myself and I got almost exactly what you got - the only difference was that my TTL's were all 50's. I don't know how to see if the DNS numbers are correct. I went to My Account Manager but it doesn't tell me what the DNS numbers are. It says that the DNS should be DNS1.NAMESECURE.COM and DNS2.NAMESECURE.COM. No numbers. I have googled this problem and I see that it takes time for a new site to be accessible by www.domain name. I don't think it should take THIS long, but I sent Namesecure a support request and w'll see what they say. I've been with them for years but, if I remember correctly, they were bought out by some other company and the support quality and time response plummeted. I've often considered leaving them but I'm just a little family website that doesn't demand much expertise. Now I'd like to wordpress blog and that might get busier. : )