Quote:
Originally Posted by julie_tech
I got the solution!!!
After so much frustration...
Just use an external program which handles scanners like Irfanview or any other program with image and scanner handling and try starting to scan from there! BOOM it starts it off right there!
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Thanks JT, but I found the fix. Got with HP tech support and they pointed out that the CD that shipped with the unit only supports prior versions of OS X, not 5x. So the fix (and I haven't gotten to it yet) is to uninstall the program, and download the software 9.7 (I believe, going off of memory here). I am not sure if you still have to add their patch as well, which is one of the options. I tried to download the software a little while ago, but I am on satellite internet here in Iraq, and currently it is way to slow to handle the 180+mbs. It is up and down here, so will wait until things speed up.
If this doesn't work, I am going your way.
Mike