Tech Support Forum - View Single Post - [SOLVED] No internet because of driver problems

**jcgriff2** · 04-23-2008, 11:38 AM

Hi. . .

Did you try to boot into SAFEMODE and to install the drivers?

I'd also like to get some system information from you - a Belarc Advisor report saved in "mht" or "html" (web page) format (after running Belarc it will bring the report up in an Internet Explorer screen - go to the top right of the IE screen; Page; Saved as; save as mht) or as a Word document. You can download Belarc HERE.

You can download it and copy it over - when it asks you to update (will try for IE) - decline. It will open in an IE screen, but does not need IE connection to do so.

The other is a DxDiag report - go to a command prompt (DOS/RUN) and type dxdiag.exe - then save it as a text file.

I'll send you a PM with my email - PLEASE be sure to place your screen name in the subject area and a link to this thread in the body of the email.

Regards. . .

jcgriff2

04-23-2008, 11:38 AM	#9 (permalink)
jcgriff2 Moderator, Microsoft Support Join Date: Sep 2007 Location: New Jersey, USA Posts: 4,749 OS: Vista SP1 x64, x86 / XP SP3 Pro, Media, Home, / Win 95 / DOS / IBM 390 TSO/ISPF My System	Re: No internet because of driver problems Hi. . . Did you try to boot into SAFEMODE and to install the drivers? I'd also like to get some system information from you - a Belarc Advisor report saved in "mht" or "html" (web page) format (after running Belarc it will bring the report up in an Internet Explorer screen - go to the top right of the IE screen; Page; Saved as; save as mht) or as a Word document. You can download Belarc HERE. You can download it and copy it over - when it asks you to update (will try for IE) - decline. It will open in an IE screen, but does not need IE connection to do so. The other is a DxDiag report - go to a command prompt (DOS/RUN) and type dxdiag.exe - then save it as a text file. I'll send you a PM with my email - PLEASE be sure to place your screen name in the subject area and a link to this thread in the body of the email. Regards. . . jcgriff2 __________________ SysInternals Suite • BSOD Bugchecks • Media Fire • Belarc Advisor • MS TechNet • MS NTDE/CPR MSDN Err Cds • Everest Home v2.20 • CCleaner • Memtest86+ • MS Help & Support Live SysInternals AutoRuns • Auslogics Defrag • McAfee RT • Norton RT • Kaspersky RT • MS One Care RT If you were expecting a reply from me and I have not yet done so, please send me a PM with a link to your thread.