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Old 04-17-2008, 06:15 PM   #5 (permalink)
jcgriff2
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Join Date: Sep 2007
Location: Palm Springs, California / Southern New Jersey
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OS: Windows 7, Vista Ultimate

My System

Re: Please Help, blue screen probs!

Quote:
Originally Posted by savman2 View Post
. . .
Files that help describe the problem:
C:\Windows\Minidump\Mini041508-06.dmp
C:\Users\Paul\AppData\Local\Temp\WER-42401-0.sysdata.xml
C:\Users\Paul\AppData\Local\Temp\WERE9D1.tmp.version.txt



Hi savman2 -

I have only received two minidumps - yet the info that I highlighted in red tells me you had at least six BSODs on April 15. Please find the others and send them to me via email. Please remember to place your screen name in the subject area of the email and a link to this thread in the body.

So far, I can tell you that your audio driver is responsible for at least one of the BSODs. Check the Device Manager for any red/yellow flags.

What is the manufacturer and model of your system? For some reason it is not showing this information in the reports that you sent to me.

Also, I know that you have Vista SP1 installed. However, you are missing 24 (yes 2-4) critical/important Windows Updates. Please go to the Windows Updates section of the Control Panel and check to see if updates are available. Also check the installed updates area to see if any have failed.

Thanks. . .

jcgriff2

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