Quote:
Originally Posted by cliffhucker
I just got a new logitech nano laser mousefor my laptop and cannot figure it out.
I was using a microsft usb mouse and it worked fine.
I tried the new mouse on my desktop and it worked fine, without having to install any drivers.
It shows up in the device manager under mice as an HID compliant mouse.
When I plug the new mouse receiver into the laptop I do not get an acknowledgment of the device.
Under device manager it shows up under "Other Devices">> USB Receiver"
and when I try to update the driver I have no luck.
I have tried the add new hardware and that does not work.
When I try to update the USB Receiver and point it to browse the driver disc or the updated driver download it does not work. When I tell it to search the internet for the driver it quickly comes back to saying that: "the hardware was not installed because the wizard cannot find the necessary software"
Is my USB port not strong enough to power it or what?
any suggestions would be great.
I am on a Travelmate 4230, XP Pro |
Have you tried another USB port on your notebook ? Your notebook can handel that tool without a power problem
What do you mean "it does not work" re the driver disc ? Sometimes you have to go to a sub folder to get to the driver.
You can also try deleting the "Other Devices">> USB Receiver" in your device manager , reboot & try plugging into a USB port again to see if it activates.