IP addresses of all zeros are normally caused by one of the following.
Diagnosis:
- DHCP Service not running.
- Duplicate IP address on the network.
- Bad NIC card drivers.
- Defective NIC hardware.
Resolution:
- Check Control Panel, Administrative Tools, Services. The DHCP Client service should be Started and its Startup Type should be Automatic.
- Turn off ALL of the computers and other network connected devices, restart (power cycle) the router, then restart all the computers and other network devices.
- Check for upgraded drivers and/or reload the Network drivers.
- Replace the Network Interface Card.