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Old 04-12-2008, 02:26 AM   #1 (permalink)
smvd2k
Registered User
 
Join Date: Apr 2008
Posts: 5
OS: Vista Ultimate


[SOLVED] mouse stopped working in Vista Ultimate 32bit

My mouse stopped working the other day.

I am running Vista Ultimate with standard optical mouse.
I tried the mouse on a laptop with vista basic and it worked fine. Then I tried the mouse that came with the laptop on the Vista Ultimate machine and same problem.

The arrow does not appear on the screen at all and has been missing for about 24 hours now.

The mouse was connected to a USB hub and I have tried without the hub too. I also tried on all the USB ports on the machine.

I tried the following fix: USB Mouse not working in Vista

After I attempted the fix I got this error:
WINDOWS encountered a problem installing the driver software for your device.
Windows found driver software for your device but encountered an error while attempting to install it.
HID - compliant device
an error occurred during the installation of the device
the driver intallation file for this device is missing a necessary entry this may be because the INS was written for windows 95 or later
contact your hardware vendor. if you know the manufactuer of your device you can visit its website and check the support section for driver software. WINDOWS encountered a problem installing the driver software for your device.

my Mouses: 'hama' (buttons: left right scroll blue), 'wired optical mouse' (buttons: left right scroll)

Any ideas?
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