Tirnanog

I am still getting the problem. I installed a security extension on my main machine [XP Home] so that I could enable permissions though I am the only user - as someone said that caused the issue. I am running basic office 2003 no service packs - I was wondering whether those caused a crash.

I removed WGA when I did a clean install I did not let it get activated. I get my updates elsewhere just the urgent security one's - [just google you will find the site easily] - My system is genuine but I do not want Microsoft putting stuff on my machine that I cannot get rid of. I don't think a clean install will help with the office issue unless you want to get rid of WGA.

I keep a working Image - if I have to go on to Microsoft I download what I want and if I get infected with WGA I take the image back prior to installing - it takes 5 mins

I will try normal dot tip but I don't think that is causing it