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psdtelecom · 04-11-2008, 08:16 AM

I'm not sure if anyone has knowledge of Cisco phone systems, Cisco CME in particular. I want to use third party contact center software with the phone system but am not having much luck finding many options. Does anyone know if the phone system is closed/proprietary or if Cisco licenses out a CTI link or way to get the live/real-time data?

04-11-2008, 08:16 AM	#1 (permalink)
psdtelecom Registered User Join Date: Apr 2008 Posts: 1 OS: XP	Cisco phone system question I'm not sure if anyone has knowledge of Cisco phone systems, Cisco CME in particular. I want to use third party contact center software with the phone system but am not having much luck finding many options. Does anyone know if the phone system is closed/proprietary or if Cisco licenses out a CTI link or way to get the live/real-time data?