Tech Support Forum - View Single Post

jaqcal · 04-09-2008, 11:36 AM

I have a friend that has a Cyberguard SG 560 Firewall/VPN router that was set up by someone else. I cant access the GUI by inputing the IP address into a browser - it comes up with 'page can't be displayed'. I can ping the address and telnet into the router however, so I know it's working. I need to access the GUI to set up port forwarding, but I can't seem to get in. I've tried power cycling the router, I've tried HTTPS://, I've tried hooking up a laptop directly to the router - nothing. I don't want to reset it because he has DSL and doesn't have his user info and I don't want to lose that and have to call the phone company.

Is there something I'm missing here? Is there a way to get in I don't know or a way to enable the GUI access?

Any help would be very much appreatiated!
Thanks!

04-09-2008, 11:36 AM	#1 (permalink)
jaqcal Registered User Join Date: Apr 2008 Posts: 1 OS: 2000 Server SP 4	Cyberguard Access?? I have a friend that has a Cyberguard SG 560 Firewall/VPN router that was set up by someone else. I cant access the GUI by inputing the IP address into a browser - it comes up with 'page can't be displayed'. I can ping the address and telnet into the router however, so I know it's working. I need to access the GUI to set up port forwarding, but I can't seem to get in. I've tried power cycling the router, I've tried HTTPS://, I've tried hooking up a laptop directly to the router - nothing. I don't want to reset it because he has DSL and doesn't have his user info and I don't want to lose that and have to call the phone company. Is there something I'm missing here? Is there a way to get in I don't know or a way to enable the GUI access? Any help would be very much appreatiated! Thanks!