slmorse

Thank you so much for responding. I did find out that you cant make changes to a file that's open on two computers.

Right now, I'm down to hand writing messages and walking them to him. We have two computers that are networked together (its a fairly small business). I set up a word file in the shared folder and he pulled it up no problem, but he'd like to be able to keep it open all day and see the changes I make. Obviously you can't do that like you explained. I cant believe someone hasnt thought of some kind of way to do this already. This is only my 4th day here and the owner had no idea of the number of calls he gets in a day because the previous employee neglected to forward messages. He just wants to eliminate the paper usage and come up with a fast way to view messages, delete ones he's responded to, and see any new messages when they're added to the list.