Tech Support Forum - View Single Post - [SOLVED] BSOD - Vista Ultimate x64

**jcgriff2** · 04-06-2008, 08:28 PM

Hi again Rob. . .

Sorry to hear that the BSOD epidemic continues for you. Personally, I would dread an annual BSOD - let alone one every 40 hours. No one should have to "live" with BSODs -PERIOD-! The old myth that I hear from time-to-time that a BSOD is a normal "Windows Event" is just not true - at least in my eyes. I agree that some are much harder than others to solve, but I like to believe that all have an ultimate solution. So, let's go forward and see what we can do. OK??

Now... the area that I immerse myself in is Windows and software in general. I am really not that savvy in the hardware area, but there are those within TSF who are hardcore hardware experts. I will ask that a hardware specialist review this thread. They may very well ask for additional information. Also, a second (or third) pair of eyes from the software side would not hurt either - as I find driving the roads at night getting a little blurry. We all have different methods of troubleshooting and solutions as well. I never mind being "second guessed" as the phrase goes. After all, no one person knows everything - although some have told me they do! Seriously, though, when I find a user as willing and as forthcoming as you have been, I will move both Heaven and Earth to help.

One area that I would like to check out further is your Event Log(s). Let's start with the Admin log. Click on START; type eventvwr.exe in the Start Search box; right-click on same when it appears above; select Run as Administrator; on the top-left side double-click on Custom Views; click on Administrative Events - this will take a few seconds to bring up; Look to the right-center - "Save events as..." - click on this and save the file as an EVTX file - this is a must so that I can review them in the Event Viewer on my Vista system. Zip the file up and ATTACH to your next post. Please do this soon as I want it to capture the most recent BSOD information.

As far as the memory dumps are concerned - send them all at any time. On some rare days, I find myself to be "memory dump-LESS" and have trouble sleeping! No day of mine is complete without processing one. In all honestly, just one single dump could solve all by revealing a driver name that has thus far eluded detection. You never know.

My only enemy these days is time. It is Spring and in New Jersey anyway, it is a time to clean up after a harsh winter (I know... yours are much harsher!). We get a lot of sand and a ton of salt that wreaks havoc on everything. Also, the days are longer with summer now approaching as well as Daylight Savings Time invoked. The kiddies regularly miss their 22:00 bedtime. I pay for it dearly! So please be patient as all of this will be ongoing and somewhat time consuming - on both ends.

Regards. . .

JC

04-06-2008, 08:28 PM	#22 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: Palm Springs, California / Southern New Jersey Posts: 10,067 OS: Windows 7, Vista Ultimate My System	Re: BSOD - Vista Ultimate x64 - Unknown Cause Hi again Rob. . . Sorry to hear that the BSOD epidemic continues for you. Personally, I would dread an annual BSOD - let alone one every 40 hours. No one should have to "live" with BSODs -PERIOD-! The old myth that I hear from time-to-time that a BSOD is a normal "Windows Event" is just not true - at least in my eyes. I agree that some are much harder than others to solve, but I like to believe that all have an ultimate solution. So, let's go forward and see what we can do. OK?? Now... the area that I immerse myself in is Windows and software in general. I am really not that savvy in the hardware area, but there are those within TSF who are hardcore hardware experts. I will ask that a hardware specialist review this thread. They may very well ask for additional information. Also, a second (or third) pair of eyes from the software side would not hurt either - as I find driving the roads at night getting a little blurry. We all have different methods of troubleshooting and solutions as well. I never mind being "second guessed" as the phrase goes. After all, no one person knows everything - although some have told me they do! Seriously, though, when I find a user as willing and as forthcoming as you have been, I will move both Heaven and Earth to help. One area that I would like to check out further is your Event Log(s). Let's start with the Admin log. Click on START; type eventvwr.exe in the Start Search box; right-click on same when it appears above; select Run as Administrator; on the top-left side double-click on Custom Views; click on Administrative Events - this will take a few seconds to bring up; Look to the right-center - "Save events as..." - click on this and save the file as an EVTX file - this is a must so that I can review them in the Event Viewer on my Vista system. Zip the file up and ATTACH to your next post. Please do this soon as I want it to capture the most recent BSOD information. As far as the memory dumps are concerned - send them all at any time. On some rare days, I find myself to be *"memory dump-LESS"* and have trouble sleeping! No day of mine is complete without processing one. In all honestly, just one single dump could solve all by revealing a driver name that has thus far eluded detection. You never know. My only enemy these days is time. It is Spring and in New Jersey anyway, it is a time to clean up after a harsh winter (I know... yours are much harsher!). We get a lot of sand and a ton of salt that wreaks havoc on everything. Also, the days are longer with summer now approaching as well as Daylight Savings Time invoked. The kiddies regularly miss their 22:00 bedtime. I pay for it dearly! So please be patient as all of this will be ongoing and somewhat time consuming - on both ends. Regards. . . JC __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread My availability will be limited through ~ December 1, 2009