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Re: IT support/admin résumé
It depends on the personal experience and level of work you give, as well as the position you are applying for (ie. relevance) and the present content of your resume.
With that being said, you can tactfully include such personal experiences by including it in an entry in the "Interests" section at the end of your resume, so long as the entry is relatively small.
I should note that I differentiate "personal" experience and "volunteer" experience. Volunteer experience is entitled to its own section in your resume (conveniently labeled as Volunteer Experience). If you have sufficient work experience, it commonly is listed after Work Experience (such as on the second page), however if you lack sufficient work experience, which is common if you are fresh out of school/college, then you may have Volunteer Experience first, followed by Work Experience second. It depends though, especially on what you are applying for and what is on the resume to begin with. Believe it or not, but many employers do infact appreciate volunteer experience, whichever it may be. Not only does it go towards strength of character, but it can very well "double" as work experience, especially if it has any relation to the job being applied to. For example I proudly include my volunteer experience with TSF in my own resume.
Oh and for the obligatory disclaimer, I am mentioning resumes in this, not CVs. CVs are a different animal.
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