Tech Support Forum - View Single Post - [SOLVED] BSOD - Vista Ultimate x64

RPracic · 04-01-2008, 09:48 PM

Hello,

I have heard (and read) some good stuff about this site, and I am finally at wits end so I'm coming to the people who know what they are doing.

First off, I apologize if this is posted in the wrong section.. I'm completely new here and I tried to find the most fitting area.

The laptop is almost a year old now (11 months) and was running fine until about 2 or 3 weeks ago. I used modded drivers for the video card (and again, for about 10 months it was fine). Recently, it started crashing to blue screen. It was only with one game (Flight Simulator 2004.. yes, I'm a simmer!), and when I couldn't find out the cause, I reformatted. Before reformatting, I tried rolling back to factory drivers for everything. Then I tried updating to the latest drivers for everything. With the error still occuring, but only with the one game, I decided to reformat (it was a "messy laptop" anyway). Reformat proved to work for a while, 3 or 4 days. Now, after updating drivers, installing 2 games, setting up a network, and some software, it has started crashing with no warning - which seems to be at the most random times. Sometimes while I am playing a game, or sometimes while I am doing work. It once happened almost instantly after rebooting from a preceding crash.

Sorry for the life story, but I figure more information can only be beneficial (I sure hope so anyway!).

Where I am sitting now is at a state of complete confusion. After reverting to factory default drivers again, I thought the problem was solved, but came home from work one day to find it sitting at a blue screen yet again (I left some software running to finish up scans while I was gone). It has only happened twice since the last reformat, so I unfortunately only have the two latest minidumps. I will upload more when they come (let's hope I can change "when" to "if"!).
I have tried clearing the page file and relocating it to a different drive, tried leaving it default. I tried running system check utilities including some stress testing with memtest, the BIOS memory check utility, I tried the hard drive check utility.

Included are the following reports:
DXDIAG (normal and 64 bit reports)
MiniDump (x2)
BELARC Advisor Report

Blue Screen Crash Reports are as follows (I took a picture of each blue screen I got, so here are all the ones I ever got), the two latest will be the ones that are in the dump files (sorry I don't have a date for them):

IRQL_NOT_LESS_OR_EQUAL

STOP: 0x0000000A (0x0000098A0000007E, 0x000000000000000A, 0xFFFFF80001CB5163)

STOP: 0x0000000A (0x0000098A0000007E, 0x000000000000000A, 0xFFFFF80001CB3163)

STOP: 0x0000000A (0x0000098A0000007E, 0x000000000000000A, 0xFFFFF80001CC3163)

STOP: 0x0000000A (0x0000098A0000007E, 0x000000000000000A, 0xFFFFF80001CAB163)

STOP: 0x0000000A (0x0000098A0000007E, 0x000000000000000A, 0xFFFFF80001CA6163)

STOP: 0x0000000A (0x0000098A0000007E, 0x000000000000000A, 0xFFFFF80001C70163)

STOP: 0x0000000A (0x0000098A0000007E, 0x000000000000000A, 0xFFFFF80001C7F163)

STOP: 0x0000000A (0x0000098A0000007E, 0x000000000000000A, 0xFFFFF80001CBB163)

STOP: 0x0000000A (0x0000098A0000007E, 0x000000000000000A, 0xFFFFF80001C76163)

STOP: 0x0000000A (0x0000098A0000007E, 0x000000000000000A, 0xFFFFF80001C68163)

STOP: 0x0000000A (0x0000098A0000007E, 0x000000000000000A, 0xFFFFF80001CA6163)

Those are all in order of occurence top to bottom - from oldest to most recent (including those before the reformat). Clearly, there is some sort of very similar pattern. I think it must be one common thing at fault. The event viewer tells me the Error ID 0 cannot be recognized each time I get the BSOD. I haven't been able to review the minidumps (I tried, but even after I got the symbols, they never worked).

If you need me to post "fresh" ones at any time, you need only ask, I am at your complete "disposal". I only wish to find the cause, so I may consequently find the remedy.

Thank you very much for any and all help! I sincerely appreciate the work you ladies and gentlemen do here!
I'm surprised my laptop hasn't crashed in the 2 hours that I've been preparing this 'report', so I best be heading off, and I will be hoping for the best! Thanks a lot!

-Rob

Computer Specifications (CPU-Z info included)

Intel Mobile Core 2 Duo T5450 @ 1.66GHz.
Quanta 30CB Mainboard, Intel GM965 Chipset.
BIOS - Latest update to version F.45 (01/16/2008).
2048MB DDR2 RAM in Dual Channel, 332.5MHz (SAMSUNG) PC2-5300.
NVIDIA GeForce 8600M GS, 1008MB, drivers 7.15.0011.0123 (factory default due to suspicion of it being cause of crash).
Vista Ultimate 64bit (x64).
Onboard Sound (Using RealTek and Windows Update default drivers)
300GB HD Space. 2 Hard drives, (C) has Vista install, with 140GB, (D) has nothing (at this time) with 150GB, one partition on (D) with 10GB for recovery.
Running AVG Anti-virus (Free Edition).
Vista Firewall, Defender, UAC, all security options enabled, etc.
System writes full dump reports (they go up to 2GB often times).
System set to not reboot after fatal crash (after blue screen, manual reboot necessary).
Shadow copies are disabled (300MB now).
Running through a network with a WiFi Link 4965AGN, Realtek 8168B/8111B PCI-E Gigabit Ethernet.
I also use a cooling station that sits below the laptop. Temperature was never an issue before the cooling station, but it comforts me to have that extra little bit.
I use approximately 8 USB devices that are connected all at once, sometimes more, sometimes less. However, crash still occurs with or without any/all USB devices connected.

I do not overclock (not laptops anyway).

P.S. One thing I just thought of as I was writing up the specs was to do with wireless. If I drew a timeline for the clean operation of the system, then the system BSOD beginning, with reference to wireless networking, it would look like this:

Day 1 - Purchased laptop;
Day 300 - Bought wireless router, began all work through a network, using internet via wireless connection;
Day 330(or so) - BSOD's begin.

The days are not entirely accurate, but what I am sure of is that before I used the router, I never got any BSOD problems. Then I got the router. Then sometime after I started using the router, BSOD problems began (with no other serious change to hardware or drivers other than normal updates).
This may not have any connection but you never know, thought I would add that in. I do have my laptops wireless turned ON pretty much 99% of the time. Whenever the laptop is ON, it is ALWAYS connected to the internet via the wireless connection.

Thanks again for any/all help!!