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**jcgriff2** · 03-27-2008, 03:13 PM

Quote:

Originally Posted by RawdonWallace

Thank you so much for your help. What would you recomend as a solution for the Cyberblade driver? (if you mentioned one I missed or didnt understand it, I'm not very compuer literate haha).

Quote:

Originally Posted by jcgriff2

Hi Rawdon,

I have finally finished processing all 41 memory dumps. Indications are your suspicions contained in your original post are correct - 36 of the 41 (87.8%) BSODs resulted from a memory leak failure of the Dynamic Link Library (DLL) driver "trid3d.dll". Here is my analysis of said dumps:

Code:



03/06/2008  11:17 PM   trid3d.dll          65,536 Mini030708-01.dmp

\\

Hi again. . .

In reflection, I would say that my instructions are cryptic at best - but not intentional as such, I assure you!

I suggest that the video driver be the first to be addressed. The DLL module, "trid3d.dll", was directly at fault for the overwhelming majority of the BSODs that you encountered. As my previous post states, it is a KLE/PLE Display Driver by VIA Technologies, Inc., for your system's Trident Video Accelerator CyberBlade-i7 card. You would need to first determine the version number of your video driver(s) via Device Manager. Then proceed to the Viarena website HERE and look for the drivers specific to your video card. Check the version number and date. If a newer one is available, I would install it to see if it curtails the BSOD epidemic. In addition, HERE is a troubleshooting page from that same website specific to your display adapter where you may find additional information helpful to you given the exact nature of any problems you are having with video.

Since the other five crashes could indirectly implicate the video driver, I would not bother addressing those at this time outside of performing a system memory test using MemTest86 found HERE.

It is entirely possible that an installed software program may be causing the video driver to fault. But I found no other third party modules mentioned within the dump analysis. So the video card is what we look toward as being the primary BSOD cause. Something about the card, the driver or a software program that is interacting with the driver does not agree with your system. Updating the video drivers in this case would be the first plan of attack. Curiosity question, though - is this a fresh Windows 2000 install? If so, what was the reason?

Should the BSODs reappear after these measures are in place, gather up the usual dump file suspects, a new Belarc report and zip them all up and attach to a POST.

If you have any additional questions, please let me know.

Regards. . .

JC