Well, you're missing any network adapters, so either drivers or hardware is the issue.
Hold the
Windows key and press
R, then type
devmgmt.msc
Please respond to
all the following steps.
- Under Network adapters, please tell me all the devices listed.
- Are there any devices under Network adapters that have a red x displayed?
- Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?