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Old 03-09-2008, 11:45 PM   #2 (permalink)
jcgriff2
Moderator, Microsoft Support
 
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Join Date: Sep 2007
Location: New Jersey, USA
Posts: 4,655
OS: Vista SP1 x64, x86 / XP SP3 Pro, Media, Home, / Win 95 / DOS / IBM 390 TSO/ISPF

My System

Re: BSOD 0x000000D1 mentioning tcpip.sys... can someone help me?

Hi jamiemac2005,

Welcome to the Tech Support Forum - Vista Support!

Many apologies for the day-long wait.

I will be glad to look into this for you. The information that you posted while sufficient for me to know that their was another Blue Screen of Death (BSOD) in our midst, is insufficient for any type of analysis. However, there should be a memory dump file(s) located on your hard drive. You can find it in the mindump sub-folder of the windows folder - c:\windows\minidump. They should have a name similar to "Mini030708-01.dmp". Copy the file(s) to your desktop or to the folder of your choice. Then you may either zip them all as they are or you can attach them individually to a post but you will have to change the file extensions from *.dmp to *.txt. Be sure to send them all as one or two held back could yield a valuable clue.

I will then run the memory dumps through the debugger and hopefully come up with information as to the probable cause of the BSOD.

I do have about +/- 20 others to get through, so please be patient. If you would like a status either POST or send me a PM anytime - not a problem.

It would also be helpful to me, although not a necessity, if you would please download, install and execute Belarc Advisor, delete all refernces to product key codes, and post those results as well.

Belarc Advisor - download

Should you require clarification of any of the above, please do not hesitate to POST or send me a PM - OK?

Regards. . .

jcgriff2


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