|
HP OEM Vista issue
I received a new PC for Christmas. It's an HPa6244n with Vista Home Premium. The PC was bought at best buy and recently the Hard drive broke.
I too the PC back to best buy for a warranty repair. They replaced the hard drive, but told me they do not have the restore disk to put the OS back on my machine. They told me to call HP to get a copy.
I call HP and they tell me it's going to be $25.00 for the image because I took it to Best Buy for warranty work and that violates their warranty. Best Buy is an authorized repair center for HP products.
Can someone tell me if there is a legal way to download an OEM version of Vista and use my activation code? (Its on the side of the box) Or is the HP operator full of crap and I can get their disk for free.
I don't mind paying the 25 bucks, but it seems to me I took the machine in on good faith for warranty work and I should get it back in its original condition.
Last edited by Savage Belief : 03-02-2008 at 11:59 AM.
|