tetonbob

Hello and Welcome. Apologies for any delay in replying, but we have been rather busy lately.

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If you still require assistance for this issue, and since it has been a few days since you first posted, please do this:

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:

http://download.bleepingcomputer.com...Fixwareout.exe

http://downloads.subratam.org/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

Please post the contents of the text file that opened earlier (you can find it at C:\fixwareout\report.txt ) in your next reply.

**If you receive an error message while trying to run FixWareout, copy autoexec.nt from the C:\WINDOWS\repair folder to C:\WINDOWS\system32 folder, and run FixWareout again.

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Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.

1. Close all applications and windows.
2. Double-click on dss.exe to run it, and follow the prompts.
3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
5. Please attach extra.txt to your post.

To attach a file to a new post, simply

1. Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
2. copy and paste the following into the "Upload File from your Computer" box:

   C:\Deckard\System Scanner\extra.txt
   

3. Click Upload.

What DSS will do:

• create a new System Restore point in Windows XP and Vista.
• clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
• check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

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Thank you.

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** PC Safety and Security--What Do I Need? **

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