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Originally Posted by johnwill
Please supply the following info, exact make and models of the equipment please.
What country are you located in.
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The Netherlands.
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Name of your ISP (Internet Service Provider).
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Chello.
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Make and exact model of the broadband modem.
Make and exact model of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
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I don't know very much about networking, so I'm not sure what you're asking for exactly, but...
Modem:
Arris TM502B/220 (Also says 'Touchstone Telephony Modem' on the front of the modem.)
Hub:
SOHOCON FHU-2108TX (also says 'Level One' with their logo, and '8 port 100mbps fast ethernet hub')
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Connection type, wired or wireless.
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Modem -> Hub = Wired
Hub -> PC A = Wired
Hub -> Access Point = Wired
Access Point -> PC B = Wireless
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If wireless, encryption used, (none, WEP, WPA, or WPA2)
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WEP.
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Make and model of your computer.
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Not sure. Dxdiag says 'Unknow'.
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Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
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Microsoft Windows XP Professional (5.1, build 2600)
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The Internet Browser in use, IE, Firefox, Opera, etc.
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Firefox and IE.
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Also, please give an exact description of your problem symptoms, including the exact text of any error messages.
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In the status window of the connection, second tab, it says it doesn't have access to all resources (e.g. internet) because the network hasn't assigned an IP to this computer. (Sorry, can't get more specific, but I doubt that would help, since the text is Dutch.)
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On any affected computer, I'd also like to see this:
Hold the Windows key and press R, then type CMD to open a command prompt:
Type the following commands:
PING 216.109.112.135
PING yahoo.com
NBTSTAT -n
IPCONFIG /ALL
Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Unfortunately, it's Dutch.
'Direct Internet' is the connection trying to get Internet from the hub.
LAN-verbinding 3 is a BlueTooth connection (unrelated).
C:\Documents and Settings\Administrator>ping 216.109.112.135
Pingen naar 216.109.112.135 met 32 byte gegevens:
De doelhost is niet bereikbaar. [Target host can't be reached.]
De doelhost is niet bereikbaar.
De doelhost is niet bereikbaar.
De doelhost is niet bereikbaar.
Ping-statistieken voor 216.109.112.135:
Pakketten: verzonden = 4, ontvangen = 0, verloren = 4
(100% verlies).
C:\Documents and Settings\Administrator>ping yahoo.com
Ping-aanvraag kan host yahoo.com niet vinden. Controleer de naam en probeer het
opnieuw. [Ping-request can't find host yahoo.com. Check the name and try again.]
C:\Documents and Settings\Administrator>nbtstat -n
Direct Internet:
IP-adres van knooppunt: [169.254.67.238] Scope-ID: []
Tabel met lokale NetBIOS-namen
Naam Type Status
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FIELEMON-C107BB<00> Uniek Geregistreerd
FIELEMON-C107BB<20> Uniek Geregistreerd
MSHOME <00> Groep Geregistreerd
LAN-verbinding 3:
IP-adres van knooppunt: [0.0.0.0] Scope-ID: []
Geen namen in de cache
C:\Documents and Settings\Administrator>ipconfig /all
Windows IP-configuratie
Host-naam . . . . . . . . . . . .: fielemon-c107bb
Primair DNS-achtervoegsel. . . . .:
Knooppunttype: . . . . . . . . . .: onbekend
IP-routering ingeschakeld. . . . .: nee
WINS-proxy ingeschakeld . . . . . : nee
Ethernet-adapter Direct Internet:
Verbindingsspec. DNS-achtervoegsel:
Beschrijving . . . . . . . . . . .:
NVIDIA nForce Networking Controller
Fysiek adres. . . . . . . . . . . : 00-1B-B9-E2-BD-10
DHCP ingeshakeld. . . . . . . . . : ja
Autom. configuratie ingeschakeld. : ja
Autoconfiguratie IP-adres . . . . : 169.254.67.238
Subnetmasker. . . . . . . . . . . : 255.255.0.0
Standaardgateway. . . . . . . . . :
Ethernet-adapter LAN-verbinding 3:
Status van medium . . . . . . . . : medium ontkoppeld
Beschrijving . . . . . . . . . . .:
Bluetooth PAN Network Adapter
Fysiek adres. . . . . . . . . . . : 00-10-60-31-22-03