Hi Husky,
This is Mike from the Norton Authorized Support Team responding to your post. The symptoms you are describing do indeed point to a corrupt installation of Norton Internet Security 2008. The easiest way to resolve this problem is to follow the steps below to properly remove all Norton products from your computer, and to then do a fresh installation.
1. Click on the following link to download the Norton Removal Tool:
Norton Removal Tool and Instructions
2. After you run the tool, please restart your computer. Then log in to Windows again and run the removal tool again. Restart your computer after it is finished running the second time as well.
3. Make sure that your internet connection is working properly, and then reinstall Norton Internet Security. Towards the end of the installation process, the LiveUpdate feature will automatically run and download and install updates to both the program files and definition files.
4. The next step would be to re-download the add-on pack by clicking on the following link, and make sure that you click the radio button next to "Norton Internet Security 2008," to download the correct version.
Norton Add-On Pack for Norton Internet Security]
4. When the installation of the add-on pack is complete, please manually run LiveUpdate to make sure that all of the updates are downloaded and applied. To do so, Click Start-> All Programs->Norton Internet Security->LiveUpdate. LiveUpdate will run again and download and install any additional updates that are available. When this is complete, close the LiveUpdate window by clicking the "Finish" button.
To access the Parental Controls and Anti-Spam feature, launch Norton Internet Security, click on the "Norton Add-on Pack" tab at the top of the window.
1. To access the Anti-Spam feature of Norton Internet Security 2008, click on the arrow next to "Settings," and then click on the "Norton Anti-Spam link to access it's settings.
2. Then, click on the "Configure" button to configure the settings for the anti-spam feature.
I hope that this resolves your problems with Norton Internet Security 2008. Please reply back to this thread and let me know if your issue is now resolved.
Thanks,
Mike