johnwill

Let's try a different tact. Access the router's configuration pages and post a screen shot of the status page and the WAN configuration page.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to TSG, open the full reply window and use the Manage Attachments button to upload it here.

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Microsoft MVP - Windows Desktop Experience