Tech Support Forum - View Single Post - [SOLVED] Black Screen Problem in Normal AND Safe Mode after Virus

elf · 02-01-2008, 06:31 PM

When you load up into windows (safe mode or otherwise) press Ctrl + Shift + Esc to bring up in the Task Manager.

From there go to File > New Task (Run...) > in the box that loads type

Code:

%systemroot%\explorer.exe

See if anything loads up, or if it gives you an error message let us know about it.

02-01-2008, 06:31 PM	#2 (permalink)
elf Manager, Microsoft Support Join Date: Jul 2002 Location: Knoxville, TN or Austin, TX depending Posts: 7,019 OS: WinXP Pro SP3 and Windows 7 My System	Re: Black Screen Problem in Normal AND Safe Mode after Virus When you load up into windows (safe mode or otherwise) press Ctrl + Shift + Esc to bring up in the Task Manager. From there go to File > New Task (Run...) > in the box that loads type Code: %systemroot%\explorer.exe See if anything loads up, or if it gives you an error message let us know about it. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! I do not subscribe to threads, so if I stop replying, PM me with a link to your thread so I can find it again.