Tech Support Forum - View Single Post - [SOLVED] Black Screen Problem in Normal AND Safe Mode after Virus

kukur9 · 02-01-2008, 06:18 PM

Hello. I've got a terrible problem with my Windows xp, which is that it loads up a Black screen in windows normal mode, as well as in safe mode. Only the mouse cursor is visible, and movable on the black screen, in both modes. This problem came up after I had run several anti-Virus and Spyware programs, such as TrojenHunter and AVG Spyware, and thereafter restarted my Laptop, to rid the system of the Damned Backdoor.Haxdoor virus. I don't know, but I suspect these programs may have deleted some system files when they were cleaning up the system. So basically, I can't even boot up in Safemode to resolve the problem, well I can, but there is nothing I can do because of the Black screen.
Please let me know of what I can do the make the system operational again. I don't want to loose important data on my computer.

HELP NEEDED

Thanks.

02-01-2008, 06:18 PM	#1 (permalink)
kukur9 Registered User Join Date: Feb 2008 Posts: 7 OS: Winxp	[SOLVED] Black Screen Problem in Normal AND Safe Mode after Virus Hello. I've got a terrible problem with my Windows xp, which is that it loads up a Black screen in windows normal mode, as well as in safe mode. Only the mouse cursor is visible, and movable on the black screen, in both modes. This problem came up after I had run several anti-Virus and Spyware programs, such as TrojenHunter and AVG Spyware, and thereafter restarted my Laptop, to rid the system of the Damned Backdoor.Haxdoor virus. I don't know, but I suspect these programs may have deleted some system files when they were cleaning up the system. So basically, I can't even boot up in Safemode to resolve the problem, well I can, but there is nothing I can do because of the Black screen. Please let me know of what I can do the make the system operational again. I don't want to loose important data on my computer. HELP NEEDED Thanks. Last edited by kukur9; 02-01-2008 at 06:25 PM.