Tech Support Forum - View Single Post - [SOLVED] HD-DVD ROM not playing HD-DVD movies (HP)

neo99 · 01-30-2008, 08:14 PM

Well, I was doing some digging online and uninstalled quickplay and reinstalled it and installed the latest update (3.6 - 4530). Now it works. It's playing my HD DVDs.

ONe thing I noticed is you have to quit out of quickplay and put the disk in. You can't have it running and then put in a disk. It doesn't see that a disk was inserted.

Weird....because 3.6 4530 is the version I had before I uninstalled it.

I guess I'll call HP tomorrow and have them cancel the replacement HD DVD drive.

01-30-2008, 08:14 PM	#26 (permalink)
neo99 Registered User Join Date: Dec 2007 Posts: 8 OS: Vista Ultimate 64-bit	Re: HD-DVD ROM not playing HD-DVD movies (HP) Well, I was doing some digging online and uninstalled quickplay and reinstalled it and installed the latest update (3.6 - 4530). Now it works. It's playing my HD DVDs. ONe thing I noticed is you have to quit out of quickplay and put the disk in. You can't have it running and then put in a disk. It doesn't see that a disk was inserted. Weird....because 3.6 4530 is the version I had before I uninstalled it. I guess I'll call HP tomorrow and have them cancel the replacement HD DVD drive.