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Old 01-30-2008, 07:00 PM   #25 (permalink)
neo99
Registered User
 
Join Date: Dec 2007
Posts: 8
OS: Vista Ultimate 64-bit


Re: HD-DVD ROM not playing HD-DVD movies (HP)

Quote:
Originally Posted by bhahar84 View Post
Hi neo99!!

This is actually one of the most common issue. I think I know the results after you get the new drive, there is a high possibility you might be still be unable play HD-DVD.

I did research on this case, and this is the thing I found related to your issue. If you still unable to play the HD-DVD after replace the drive, you can do this. (Make sure you return the original drive to HP first before continue to troubleshoot, or else you might be charged )

Install this updates: HP Patch 1

Install this updates:HP Patch 2

Install this : Update your laptop chipset/BIOS
Warning: Check your current BIOS version before update this. Or post back if you not sure about this step






Finally, if it still not working, you might read this article: Vista issue

Hope this helps you
I did apply the updates from HP's web site. I didn't apply HP Patch 2 because I'm running Vista Ultimate 64-bit. That patch is for Vista 32-bit.

I still haven't received the drive. It's backordered and I should receive it on 2/8/08.

I don't see how changing the drive is going to work. It works for everything else. I can even see the files on an HD DVD. It just won't play the movies.

I downloaded a program from Cyberlink - CyberLink BD / HD Advisor (Beta). It basically said I should be able to play HD DVDs. The only thing it showed was my graphics card. But, it wasn't red (not supported). It was yellow (should upgrade).
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