We need to download the installation package from Microsoft so that it can be used to install the Recovery Console on your computer.The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware. No validation required! Please select the download link below that's appropriate for your Operating System then download and save the setup package to your desktop. If necessary, change the language version to match your installation. Do NOT change the name of the downloaded file!
Microsoft Windows XP Home Edition
Service Pack 1
http://www.microsoft.com/downloads/d...5-719F45C382A4
Service Pack 2
http://www.microsoft.com/downloads/d...D-81C2137FF464
Microsoft Windows XP Professional
Without Service Packs
http://www.microsoft.com/downloads/d...7-4FED408EA73F
Service Pack 1
http://www.microsoft.com/downloads/d...2-631504EF5E26
Service Pack 2
http://www.microsoft.com/downloads/d...C-0A0205368124
Download the file & save it as it's originally named, next to the ComboFix.exe.
Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it.
Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, a log named CF_RC.txt will open. Please post the contents of that log.
Please do not reboot your machine until we have reviewed the log.