tetonbob

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:

http://download.bleepingcomputer.com...Fixwareout.exe

http://downloads.subratam.org/Fixwareout.exe

Save it to your desktop

S& D Spybot's Tea Timer

While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent our tools from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.

• Open Spybot Search & Destroy.
• In the Mode menu click "Advanced mode" if not already selected.
• Choose "Yes" at the Warning prompt.
• Expand the "Tools" menu.
• Click "Resident".
• Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
• In the File menu click "Exit" to exit Spybot Search & Destroy.
• See this link for a tutorial

Download ResetTeaTimer.bat by right-clicking on the link, and choosing Save As. Save it to your desktop, or somewhere you can find it easily.
Double click ResetTeaTimer.bat to remove all entries set by TeaTimer.


Run FixWareout by doubleclicking on the file you downloaded. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

Please post the contents of the text file that opened earlier (you can find it at C:\fixwareout\report.txt ) in your next reply.

**If you receive an error message while trying to run FixWareout, copy autoexec.nt from the C:\WINDOWS\repair folder to C:\WINDOWS\system32 folder, and run FixWareout again.

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You are using an outdated version of HijackThis. Please uninstall from Add or Remove Programs, and then delete your current version.

Next, download HijackThis to your desktop

Alternate link

This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis

Upon install, HijackThis should open for you.

Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Please post a new log with the updated version.. Do not fix anything in HijackThis since they may be harmless.

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