Thank you, now we can get started.
This will require more than one round to properly eradicate. Please stay with me until given the 'all clear' even if symptoms seemingly abate.
Please copy this page to
Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.
It's IMPORTANT to carry out the instructions in the sequence listed below.
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1. Download
Flash_Disinfector.exe and save it to your desktop.
Be sure to insert all flash drives, usb sticks, particularly what are typically your G:\, H:\, and I:\ drives.
- Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
- The utility may ask you to insert your flash drive and/or other removable drives including your mobile phone. Please do so and allow the utility to clean up those drives as well.
- Wait until it has finished scanning and then exit the program.
- Reboot your computer when done.
2. Download
Combofix from any of the links below, and save it to your desktop.
Link 1
Link 2
Link 3
**Note: It is important that it is saved directly to your desktop**
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1. Disconnect from the internet.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
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3. Open
notepad and copy/paste the text in the code box below into it:
Code:
Registry::
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{01ced8a0-958e-11dc-9dbe-00c0a8a3a3b3}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{10782eff-6793-11dc-9d5c-00c0a8a3a3b3}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3448f078-6c0c-11dc-9d6a-00c0a8a3a3b3}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3448f079-6c0c-11dc-9d6a-00c0a8a3a3b3}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{3448f07a-6c0c-11dc-9d6a-00c0a8a3a3b3}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{6ce336be-5ccb-11dc-9d48-00c0a8a3a3b3}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{701210b4-7fb5-11dc-9d91-00c0a8a3a3b3}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{cee495da-3443-11dc-9d01-00c0a8a3a3b3}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{dfc1e8c8-004d-11dc-9c6c-00c0a8a3a3b3}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{dfc1e8c9-004d-11dc-9c6c-00c0a8a3a3b3}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{eb98060c-9d03-11dc-9dcd-00c0a8a3a3b3}]
Save this as
CFScript.txt, in the same location as ComboFix.exe
Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it shall produce a log for you at
C:\ComboFix.txt
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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4. Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:
Using Internet Explorer, visit
http://www.kaspersky.com/kos/eng/par...avwebscan.html
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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Please include the following in your next reply:
C:\ComboFix.txt
Kaspersky results
Update on system behavior
__________________
Member of ASAP since 2005
Member of UNITE since 2006
"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."