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Old 01-22-2008, 09:33 PM   #8 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,582
OS: WinXP and Vista


Re: Unable to attach anything to emails and keep getting popups/ads

Hi loreto08,

While you're waiting for me to review these logs, please get the Recovery Console installed on this system.

Go to Microsoft's website => http://support.microsoft.com/kb/310994

Select the download that's appropriate for your Operating System





Download the file & save it as it's originally named, next to ComboFix.exe.






Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, a log named CF_RC.txt will open. Please post the contents of that log.

Please do not reboot your machine until we have reviewed the log.
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