Tech Support Forum - View Single Post - Bad Malware infection - Spy-rid, InfeStop, Easy Spyware Cleaner

BunnMan · 01-22-2008, 08:29 PM

Ran across another problem....

Can't get my printer going again. It's an HP PSC 1510 All In One. It quit when this malware problem started. All my printers are wiped out of my "printers" icon in control panel. When I turn it on (only one) It finds it but then I get a "cannot install" error citing the "RPC server is unavailable". I've checked in "Services" in both msconfig and administrative tools and it says it's running. I notice the print spooler is not and when I try to manually start it in administrative tools I get an error #1068: The dependancy service or group failed to start.

Any ideas there?

01-22-2008, 08:29 PM	#42 (permalink)
BunnMan Registered User Join Date: Jan 2008 Posts: 30 OS: Windows XP Home SP2 V.5.1	Re: Bad Malware infection - Spy-rid, InfeStop, Easy Spyware Cleaner Ran across another problem.... Can't get my printer going again. It's an HP PSC 1510 All In One. It quit when this malware problem started. All my printers are wiped out of my "printers" icon in control panel. When I turn it on (only one) It finds it but then I get a "cannot install" error citing the "RPC server is unavailable". I've checked in "Services" in both msconfig and administrative tools and it says it's running. I notice the print spooler is not and when I try to manually start it in administrative tools I get an error #1068: The dependancy service or group failed to start. Any ideas there?