Tech Support Forum - View Single Post - [SOLVED] HD-DVD ROM not playing HD-DVD movies (HP)

**bhahar84** · 01-22-2008, 12:00 AM

Hi neo99!!

This is actually one of the most common issue. I think I know the results after you get the new drive, there is a high possibility you might be still be unable play HD-DVD.

I did research on this case, and this is the thing I found related to your issue. If you still unable to play the HD-DVD after replace the drive, you can do this. (Make sure you return the original drive to HP first before continue to troubleshoot, or else you might be charged

)

Install this updates: HP Patch 1

Install this updates:HP Patch 2

Install this : Update your laptop chipset/BIOS
Warning: Check your current BIOS version before update this. Or post back if you not sure about this step

Finally, if it still not working, you might read this article: Vista issue

Hope this helps you

01-22-2008, 12:00 AM	#24 (permalink)
bhahar84 TSF Enthusiast Join Date: Jan 2008 Location: Malaysia Posts: 1,386 OS: Windows XP SP2, Vista Ultimate My System	Re: HD-DVD ROM not playing HD-DVD movies (HP) Hi neo99!! This is actually one of the most common issue. I think I know the results after you get the new drive, there is a high possibility you might be still be unable play HD-DVD. I did research on this case, and this is the thing I found related to your issue. If you still unable to play the HD-DVD after replace the drive, you can do this. (Make sure you return the original drive to HP first before continue to troubleshoot, or else you might be charged ) Install this updates: HP Patch 1 Install this updates:HP Patch 2 Install this : Update your laptop chipset/BIOS Warning: Check your current BIOS version before update this. Or post back if you not sure about this step Finally, if it still not working, you might read this article: Vista issue Hope this helps you __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.[/center]