tetonbob

Good work.

This machine does not have the Windows XP Recovery Console installed.

The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.

With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.

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Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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Please do this:

1. Download ComboFix from one of these locations:
   
   Link 1
   Link 2
   Link 3
   
   * IMPORTANT !!! Place combofix.exe on your Desktop
   
   
2. Go to Microsoft's website => http://support.microsoft.com/kb/310994
   Select the download that's appropriate for your Operating System
   
   
   
   
   For you, your machine is showing:
   
   Microsoft Windows XP Professional (build 2600) Service Pack 1
   
3. Download the file & save it as it's originally named, next to ComboFix.exe.
   
4. Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it as indicated in the image below.
   
   
   
5. Follow the prompts to start ComboFix (type 1 and press Enter) and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.
   
6. ComboFix will now automatically install the Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Windows Recovery Console option when you start your computer unless requested to by a helper.
   
7. When complete, a log named CF_RC.txt will open. Please post the contents of that log.
   
   Please do not reboot your machine until we have reviewed the log.