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Old 01-21-2008, 12:43 AM   #4 (permalink)
alba
Analyst, Security Team
 
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Join Date: Feb 2005
Location: Eire
Posts: 2,006
OS: Vista, Ubuntu 8.04


Re: Trojan.Vundo found, occasional pop-ups

Hi ejr5033

Before we go any further I would like you to do the following:

Quote:
The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.
Go to Microsoft's website => http://support.microsoft.com/kb/310994
Select the download that's appropriate for your Operating System




Download the file & save it as its originally named, next to ComboFix.exe.






Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, a log named CF_RC.txt will open. Please post the contents of that log.

Please do not reboot your machine until we have reviewed the log.
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Last edited by alba; 01-21-2008 at 12:49 AM.
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