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tetonbob · 01-19-2008, 11:17 AM

Thanks for the extra info. We're going to take a different approach.

Restart your computer and boot into Safe Mode by tapping the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account.

Double click on ComboFix.exe to run it. Follow the prompts. Type 1, and press Enter to run ComboFix.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

ComboFix should reboot your machine. Restart in normal mode, and allow ComboFix to finish it's routine. Post the log produced.

01-19-2008, 11:17 AM	#12 (permalink)
tetonbob Manager, Security Center, TSF Academy; Analyst, Security Team Join Date: Jan 2005 Location: Transylvania County, North Carolina, USA Posts: 35,245 OS: 2000 Pro; XP Pro; XP Home	Re: Help with HijackThis log Thanks for the extra info. We're going to take a different approach. Restart your computer and boot into Safe Mode by tapping the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account. Double click on ComboFix.exe to run it. Follow the prompts. Type 1, and press Enter to run ComboFix. Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall. ComboFix should reboot your machine. Restart in normal mode, and allow ComboFix to finish it's routine. Post the log produced. __________________ Practice Safe Surfing PC Safety and Security--What Do I Need? Because what you don't know, CAN hurt you. Proud Member of ASAP since 2005 Proud Member of UNITE since 2006 Microsoft MVP - Consumer Security 2009