Hi,
Before we continue with the cleaning process, you need to know that this machine does not have the Windows XP Recovery Console installed.
The Windows recovery console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.
With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal.
Go to Microsoft's website =>
http://support.microsoft.com/kb/310994
Select the
download that's appropriate for your Operating System
Download the file & save it as it's originally named (don't give it another name), next to ComboFix.exe.
Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. When complete, a log named CF_RC.txt will open. Please post the contents of that log.
Please do not reboot your machine until we have reviewed the log.