01-17-2008, 02:28 AM
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#5 (permalink)
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Moderator/Analyst, Security Team ; Rangemaster, TSF Academy
Join Date: Oct 2006
Posts: 4,581
OS: Vista
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Re: Potential Infection - Unresponsive Computer
Hi,
You need To disable WinPatrol temporarily, it can stop our fix. Please Re-enable it after your system is clean. - Right Click the 'Scotty Dog' icon in the system tray
- Click Always Run Winpatrol
- When WinPatrol dialog comes up asking about Startup change, click Yes
- Reboot your machine for the changes to take effect before running Hijackthis.
Download combofix.exe- Save it to your desktop.
- Double click combofix.exe & follow the prompts.
- When finished, it shall produce a log for you. Post that log in your next reply along with a fresh HijackThis log.
Note: - In case you already used Combofix previously, please delete the version you are having and redownload it again, because Combofix is being updated everyday.
- Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
- Do not post the ComboFix-quarantined-files.txt - unless I ask you to.
- If your Antivirus software is detecting combofix or a part of it as a virus, please choose to ignore it as Antivirus products cannot determine the good/bad use of some softwares embedded in combofix.
__________________
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