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Please follow all instructions and in which order they come,if you have any questions,please ask before proceeding.Its important that you follow this through until i give you the all clear,a lack of symptoms does not mean the infection is not present.
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Please print out or copy this page to
Notepad in order to assist you when carrying out the following instructions.
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Turn on Windows Firewall
1. Click Start, click Run, type Firewall.cpl, and then click OK.
2. On the General tab, click On (recommended), and then click OK.
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P2P
P2P - I see you have P2P software LimeWire 4.14.12 installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.
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Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs:
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 11
Leave Java(TM) SE Runtime Environment 6 Update 1 installed
Viewpoint Manager<---This program is used to update the Viewpoint Media Player. This program does not do anything bad such as deliver ads or spy on you, but it is considered foistware as it is installed without your consent through programs like AOl, AIM, Compuserve, etc.
Viewpoint Media Player<---Viewpoint is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546
WinAble<---Known to install malware
Reboot when all have been removed
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Download
Combofix from any of the links below, and save it to your desktop.
Link 1
Link 2
Link 3
**Note: It is important that it is saved directly to your desktop**
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1. Disconnect from the internet.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
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Double click on
ComboFix.exe & follow the prompts.
When finished, it will produce a report for you at C:\ComboFix.txt. I'll need to see that in your next reply, along with a new HijackThis log.
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Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.
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Reconnect to the internet and post the required logs
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Logs Required
C:\Combofix.txt
Hijackthis log
Any reason why you do not have any antivirus protection installed, for this reason stay
Off the internet as much as possible until we can install some antivirus protection.