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DrunkardOfOz · 01-15-2008, 10:32 PM

I bought my girlfriend a new Acer Aspire 5315-2142 laptop for Christmas with Vista pre-installed, and I'm having 3 issues.

#1 Her hp printer is *supposed* to be supported by Vista as per the hp site as well as the Windows site (there are literally no drivers to download on the hp site) but her printer certainly does not work. Vista recognizes the device but demands drivers and is unable to find them itself.

#2 Similar situation with her Nikon Coolpix 5600 camera. Vista will not let her use it even though she re-downloaded the drivers and software from the Nikon website and successfully installed them. Whenever she plugs it in, Vista tells her it needs drivers.

#3 I have a 500gb external usb drive which fails about 20 seconds into any transfer going to or from her computer-- Vista says the device failed, which it has never done on any of the half-dozen computers I have plugged into.

It sounds to me like her computer has some serious driver issues, perhaps both with the motherboard and Vista itself. Is this a common problem with Vista? Is there a solution? I am getting rather frustrated because I rarely had problems like this with XP, and never one I couldn't figure out after a while.

Suggestions?

01-15-2008, 10:32 PM	#1 (permalink)
DrunkardOfOz Registered User Join Date: Jan 2008 Posts: 6 OS: XP SP2	Vista driver issues I bought my girlfriend a new Acer Aspire 5315-2142 laptop for Christmas with Vista pre-installed, and I'm having 3 issues. #1 Her hp printer is supposed to be supported by Vista as per the hp site as well as the Windows site (there are literally no drivers to download on the hp site) but her printer certainly does not work. Vista recognizes the device but demands drivers and is unable to find them itself. #2 Similar situation with her Nikon Coolpix 5600 camera. Vista will not let her use it even though she re-downloaded the drivers and software from the Nikon website and successfully installed them. Whenever she plugs it in, Vista tells her it needs drivers. #3 I have a 500gb external usb drive which fails about 20 seconds into any transfer going to or from her computer-- Vista says the device failed, which it has never done on any of the half-dozen computers I have plugged into. It sounds to me like her computer has some serious driver issues, perhaps both with the motherboard and Vista itself. Is this a common problem with Vista? Is there a solution? I am getting rather frustrated because I rarely had problems like this with XP, and never one I couldn't figure out after a while. Suggestions?