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Danman60 · 01-14-2008, 09:50 PM

Hello everyone,

I'm running a Gateway MX3701 laptop. All of a sudden my computer shut down in the middle of playing a game (classic, Jedi Knight II) and wouldn't restart.

Windows hangs on loading, and safe mode would hang on the driver SPTD.sys. I read some stuff online saying this is a virtual device driver and could cause this kind of problem.

I couldn't get into the repair console of my boot cd, and other boot CD applications couldn't seem to see my entire C: partition. I managed to extract the hard drive, USB it to my desktop computer, and manually delete SPTD.sys, as was suggested on other forums, but it didn't solve the problem.

I'd have no problem doing a complete re-format, but my business documents aren't backed up, and sitting in "My Documents." When I try to access the folder in the 'Documents and Settings' directory from my tower via USB, it says 'access is denied.' I can't even get the data off.

I've been pulling my hair out about this for 36 hours now.

1) Is there a way to access the files I need through the USB connection? If I can backup I'll do a clean wipe and re-install of windows.
2) Is there a way to just solve the boot problem in the first place?

I've tried a few links like this to no avail.

http://forums.guru3d.com/showthread.php?t=217729

Please help me out, it's my birthday.

01-14-2008, 09:50 PM	#1 (permalink)
Danman60 Registered User Join Date: Jan 2008 Posts: 2 OS: Windows XP Sp2	SPTD.sys CRISIS Hello everyone, I'm running a Gateway MX3701 laptop. All of a sudden my computer shut down in the middle of playing a game (classic, Jedi Knight II) and wouldn't restart. Windows hangs on loading, and safe mode would hang on the driver SPTD.sys. I read some stuff online saying this is a virtual device driver and could cause this kind of problem. I couldn't get into the repair console of my boot cd, and other boot CD applications couldn't seem to see my entire C: partition. I managed to extract the hard drive, USB it to my desktop computer, and manually delete SPTD.sys, as was suggested on other forums, but it didn't solve the problem. I'd have no problem doing a complete re-format, but my business documents aren't backed up, and sitting in "My Documents." When I try to access the folder in the 'Documents and Settings' directory from my tower via USB, it says 'access is denied.' I can't even get the data off. I've been pulling my hair out about this for 36 hours now. 1) Is there a way to access the files I need through the USB connection? If I can backup I'll do a clean wipe and re-install of windows. 2) Is there a way to just solve the boot problem in the first place? I've tried a few links like this to no avail. http://forums.guru3d.com/showthread.php?t=217729 Please help me out, it's my birthday.