tetonbob

Hello, and Welcome to TSF.

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Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


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Run DSS again, using these instructions:

Click the Windows 'Start' button > Select 'Run' - then copy/paste this into the run box & click OK

"%userprofile%\desktop\dss.exe" /daft

Click on Scan.

Tick the boxes which should appear for these entries:

.bat - batfile - shell\edit\command - unable to read value
.cmd - cmdfile - shell\edit\command - unable to read value
.inf - inffile - shell\open\command - unable to read value
.ini - inifile - shell\open\command - unable to read value
.reg - regfile - shell\edit\command - unable to read value
.txt - txtfile - shell\open\command - unable to read value
.vbs - VBSFile - shell\edit\command - unable to read value

then Click on Fix

Click Scan again, you should get a message "All Associations OK!" Next, click Save Log, and post this log in your next reply.

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Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

Please download HijackThis to your desktop

Alternate link

Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis

Upon install, HijackThis should open for you.

Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Post the hijackthis.log file here. Do not fix anything in HijackThis since they may be harmless.

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