Tech Support Forum - View Single Post - [SOLVED] External hard disk does not open when double-clicked

**bhahar84** · 01-12-2008, 10:41 AM

Hi J_e!!

It seems like your hard drive has infected before, but the infections already cured. But it might left behind the autorun file. Ok, here is the steps you might try on your computer.

Click Start, click Computer

Press Alt on your keyboard

Click Tools, then Folder Options

Choose View tab

Change the settings to:

>>> Choose Show hidden files and folders

>>> Remove checkmark from Hide extensions for known file types

>>> Remove checkmark for Hide protected operating system files (Recommended)

>>> Click Apply and OK

Now, right click on your external drive and choose Explore. Can you locate any file with "Autorun.inf" name. Delete this file.

Disconnect your external drive, and reconnect it back.

Try to double click on it now

01-12-2008, 10:41 AM	#2 (permalink)
bhahar84 TSF Enthusiast Join Date: Jan 2008 Location: Malaysia Posts: 1,386 OS: Windows XP SP2, Vista Ultimate My System	Re: External hard disk does not open when double-clicked Hi J_e!! It seems like your hard drive has infected before, but the infections already cured. But it might left behind the autorun file. Ok, here is the steps you might try on your computer. Click Start, click Computer Press Alt on your keyboard Click Tools, then Folder Options Choose View tab Change the settings to: >>> Choose Show hidden files and folders >>> Remove checkmark from Hide extensions for known file types >>> Remove checkmark for Hide protected operating system files (Recommended) >>> Click Apply and OK Now, right click on your external drive and choose Explore. Can you locate any file with "Autorun.inf" name. Delete this file. Disconnect your external drive, and reconnect it back. Try to double click on it now __________________ .:CPU-Z::Power Supply::Recuva::Unlocker::SensorsView::PSU Calculator::Everest:.[/center] Last edited by bhahar84; 01-12-2008 at 10:46 AM.