You're welcome, crazy_pc_lady.
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Could the fact that the system only has 256MB of RAM and I've installed SP2 and IE7 and done all the updates be some of the reason it runs so slow? Or do you think it is all spyware/malware/virus related?
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A little of both. 512 is recommended for XP.
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Total Physical Memory: 254 MiB (512 MiB recommended).
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You've done a great job with the tools you had available, but we need something a bit more powerful here.
This will require more than one round to properly eradicate. Please stay with me until given the 'all clear' even if symptoms seemingly abate.
Please copy this page to
Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.
It's IMPORTANT to carry out the instructions in the sequence listed below.
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Download
Combofix from any of the links below, and save it to your desktop.
Link 1
Link 2
Link 3
**Note: It is important that it is saved directly to your desktop**
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1. Disconnect from the internet.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
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Double click on
ComboFix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the C:\ComboFix.txt along with a new HijackThis log so we can continue cleaning the system.
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
__________________
Member of ASAP since 2005
Member of UNITE since 2006
"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."