Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should
not have any open browsers when you are following the procedures below.
Please download
Ad-aware SE and install it if you don't have it already. Make sure it's the newest version and check for any updates before running it. Go to this
site to get the plug-in for fixing VX2 variants. To run this tool, go into Ad-aware->Add-ons and select VX2 Cleaner. Then click
Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the
Clean button to remove the VX2 infection. Also make sure to
customize the settings in Ad-aware for better scan results. Run the scan and fix everything that it finds.
Download and install
Spybot S&D. Run Spybot and click on the
Search for Updates button. Install any updates if they are available. Next click on the
Check for Problems button. Let it run the scan. If it finds something, check all those in
RED and hit the
Fix Selected Problems button. Exit Spybot.
Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click
Kill process for each one if they are still listed (they shouldn't be - but double check it):
C:\windows\eytcfho.exe
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
O4 - HKCU\..\Run: [avvniel] c:\windows\hgfpike.exe
O15 - Trusted Zone: http://*.63.219.181.7
O15 - Trusted Zone: *.frame.crazywinnings.com
Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:
C:\windows\eytcfho.exe
c:\windows\hgfpike.exe
Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.