Tech Support Forum - View Single Post - Need help - Followed all directions

**Angelfire777** · 12-29-2007, 08:01 PM

Hi, welcome to TSF!

I edited your email because there are some bots around which harvests email addresses for them to spam and I'm sure you do not want that to happen.

Your machine is badly infected and one reason is that because you don't have an antivirus present in your system. I'll provide instructions for you to download one later.

Download combofix.exe

Save it to your desktop.
Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you. Post that log in your next reply along with a fresh HijackThis log.

Note:

In case you already used Combofix previously, please delete the version you are having and redownload it again, because Combofix is being updated everyday.
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Do not post the ComboFix-quarantined-files.txt - unless I ask you to.
If your Antivirus software is detecting combofix or a part of it as a virus, please choose to ignore it as Antivirus products cannot determine the good/bad use of some softwares embedded in combofix.

_____

Download RenV.exe

1. Download & double click to run it
2. a log file will be created. Please post all the contents of that log to your next reply.

12-29-2007, 08:01 PM	#2 (permalink)
Angelfire777 Moderator/Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Oct 2006 Posts: 3,413 OS: Vista	Re: Need help - Followed all directions - Please see thread Hi, welcome to TSF! I edited your email because there are some bots around which harvests email addresses for them to spam and I'm sure you do not want that to happen. Your machine is badly infected and one reason is that because you don't have an antivirus present in your system. I'll provide instructions for you to download one later. Download combofix.exe Save it to your desktop. Double click combofix.exe & follow the prompts. When finished, it shall produce a log for you. Post that log in your next reply along with a fresh HijackThis log. Note: In case you already used Combofix previously, please delete the version you are having and redownload it again, because Combofix is being updated everyday. Do not mouseclick combofix's window whilst it's running. That may cause it to stall. Do not post the ComboFix-quarantined-files.txt - unless I ask you to. If your Antivirus software is detecting combofix or a part of it as a virus, please choose to ignore it as Antivirus products cannot determine the good/bad use of some softwares embedded in combofix. _____ Download RenV.exe 1. Download & double click to run it 2. a log file will be created. Please post all the contents of that log to your next reply. __________________ UNITE and ASAP since 2006 If we have helped you, please consider donating. The past won't be able to hurt you unless you keep on looking back at it.