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Old 12-25-2007, 09:29 PM   #4 (permalink)
tetonbob
Manager, Security Center, TSF Academy; Analyst, Security Team
 
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Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,208
OS: 2000 Pro; XP Pro; XP Home


Re: Need help with spyware

Those finds by Panda are mostly cookies.

Cookies are nothing to be worried about. They get installed on your computer everytime you visit any webpage. Now some of those are good cookies that get installed for ease of use for next time you visit the same page, but some cookies are spyware used for tracking users surfing habits.

Most of those cookies are third party cookies that can be blocked:

In Firefox go to Tools > Options > Privacy > Cookies

Click Exceptions, identify the site you want to block, and click on Block.

In IE go to Tools > Internet Options > Privacy and click on Advanced in the Privacy tab

Now put a check next to "Override automatic cookie handling"

Set first party cookies to Accept and third party cookies to Block

Also put a check to "Always allow session cookies" OK your way out.

This won't prevent all bad cookies from being installed, but will reduce the amount.



You can read more about cookies at the Cookie Concept


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Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

J2SE Runtime Environment 5.0 Update 3
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 2
Java(TM) SE Runtime Environment 6 Update 1


These are all outdated, and security risks by having them installed still. Unfortunately, Java does not uninstall previous version when you update, nor tell you that you should.

Leave Java(TM) 6 Update 3 alone, as it is the most recent.

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Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only
  • Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

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Let's run a scan with AVG Anti-Spyware. Please update it's definitions, and run a scan where I have placed it in this fix.

Run AVG Anti-Spyware
  • From the main screen, click on update, then click the Start
    update
    button.
  • After the update finishes (the status bar at the bottom will display "Update
    successful")
  • select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
  • Select "Do Not Automatically generate report after every scan"
  • Exit AVG Anti-Spyware. DO NOT scan yet.

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Restart your computer and boot into Safe Mode by tapping the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Login on your usual account. Make sure to close any open browsers.

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Run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click on the Scan tab
  • Click Complete System Scan to begin scanning.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).

Restart in normal mode.

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Post the log from AVG AntiSpyware.
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